Bitch bitch bitch

[shinytoaster]

So, I have an interview today for a job that I do not want. But apparently it is a job that I have pretty much already got - Brook Street apparently feeling they can parachute me into any old role at this point. So ... yay. I win at life.

It's actually back at Kingston Borough Council, where I worked for about a week earlier this year, and it's general administration, and it wouldn't be so bad, except that it's in Public Housing Repair and I have to answer the phones.

The biggest issue here is that I do not like the phone ruling me. I like to rule the phones, yo. I want the numbers, I want to do the dialling, I want to speak to people on my terms. What I do not want to do is pick up the phone and have someone ranting at me about how their water pipes aren't working, because my natural inclination is to say, "Oh God, that's awful, and I bet the council haven't done a thing about it, the bastards." And they talk so quickly, and they frequently have really bad English, and they get so angry, and their problem is always more important than everybody else's. And I'm sorry they have to live in public housing; it sucks being poor, it really does and I'm sorry, but I don't want to do this!

Comments

[lasultrix.livejournal.com]

my natural inclination is to say, "Oh God, that's awful, and I bet the council haven't done a thing about it, the bastards."

Oh, I know the feeling. Luckily I don't have to answer phones too often in my solicitors' office, but it sucks when I do. Especially when I check their file, tell them we're waiting on the barrister to do up a document we need to progress the case and we'll remind him, and they roar THAT'S WHAT YOU SAID LAST MONTH! and I look more closely at the file and we've been waiting since early 2004 for something that shouldn't take him more than a couple of days if he made it priority. *facepalms* Happens all the bloody time.

[sweet-merak.livejournal.com]

I hope then that you won't have to do it for long... I know exactly what you mean about the phone ruling you. I always want to help anyone who calls me, but sometimes it's just not possible. And I'm just in a regular office and not a call line. At least there'd be one person with real sympathy for the poor on the phone.